Any of these points or in combination may lead you to identify a potential RPA opportunity:
- Data searching
- Data gathering from disparate systems & in varying amounts of data
- Data retrieval
- Screen capture
- Websites
- Scripting
- Data cleansing
- Data updating & collating
- Data analysis
- Automatic form filling
- Multiple/ concurrent data entry
- Multiple applications/ systems/ tools/ database updating
- High data volume work in general
- Repeatable, computer processes
- Ruled based processes
- Objective decision making, no judgement calls necessary
- Simple or complex decisions that can be managed by algorithms
- Transaction processing
- Formatting & reporting
- Gather/ deconstruct available data into structured formats/ reports
- In system upgrades
- Email/ notifications triggering & escalations
- Events triggering actions
- Email & notifications sent to multiple recipients/ stakeholders
- Files transfer with FTP/ Web
Environments ideal for RPA
- Highly regulated activities in the BFSI & Healthcare
- High security/ data sensitive processes
- Fluctuating volumes
- High employee turnover industries
- High data volumes with potential for variations
- Predictability of work requirement
- Work that can be performed out of business hours
- Location in stable environment